Question: Whats the difference between a Care Certificate and a code of conduct?

The Code of Conduct describes how a support worker should behave and the Care Certificate describes the minimum things they must know and be able to do.

What does the Code of Conduct mean in care?

The Code describes the standards of conduct, behaviour and attitude that the public and people who use health and care services should expect. You are responsible for, and have a duty of care to ensure that your conduct does not fall below the standards detailed in the Code.

Is the care certificate a Recognised qualification?

The Care Certificate is not accredited as a qualification but it is possible to assess for it so that it can count towards gaining a Qualifications and Curriculum Framework (QCF) award. To do this your employer will need to use qualified assessors, even though that is not a Care Certificate requirement.

What does a care certificate cover?

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. Its made up of the 15 minimum standards that should be covered if you are new to care and should form part of a robust induction programme.

What qualification is a care certificate?

Your employers are right. The Care Certificate is not equivalent to NVQ 2 or to a Level 2 Diploma in Care. The Care Certificate is a set of 15 standards that sets out the knowledge, skills and behaviours expected for specific job roles in the health and social care sectors.

What level of qualification is the care certificate?

level 2 National Vocational Qualifications (NVQ) were replaced by the Qualifications and Credit Framework (QCF) several years ago and the current qualification you are referring to is known as a QCF level 2 Diploma in Care.

Can I do the care certificate online?

On successful completion of all 15 care standards, the manager issues the learner with the Care Certificate. The process is then complete. Learners can either follow the course online via their bespoke e-learning portal.

What is the aim of the care certificate?

Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that health and care professionals have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high-quality care and support in their own particular workplace setting.

Who has to do the care certificate?

If you fall into the following three categories, youll be expected to complete the Care Certificate: Youre new to care. Youre currently employed as an adult social care worker. You provide direct care in a residential home, nursing home, hospice or are a home care worker.

What is the purpose of the care certificate?

The Care Certificate is aimed at equipping health and social care support workers, including healthcare assistants, assistant practitioners, and nursing associates with the knowledge and skills which they need to provide safe and compassionate care.

Are care certificates free?

Free Care Certificate e-learning programme for health and care workforce. The Care Certificate e-learning programme has been developed to further support the theoretical component of each standard of the Care Certificate, and is freely available to staff in the health and care sectors.

Can anyone do the care certificate?

Other roles in health and social care such as caring volunteers, porters, cooks or drivers that have direct contact with patients and/or service users could also undertake all or some of the Care Certificate if the employer thought it was appropriate to their role, but in order for the Care Certificate to be awarded

What is the most important aspect of care?

The 3 aspects of care most important to most patients were the perceived competence of their caregivers, the empathy and respectfulness of caregivers, and the adequacy of information sharing. The 3 least important aspects of care were convenience, comprehensiveness of services, and the treatment environment.

Can you do the care certificate online?

On successful completion of all 15 care standards, the manager issues the learner with the Care Certificate. The process is then complete. Learners can either follow the course online via their bespoke e-learning portal.

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